Beven Global Limited (“Beven Global”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly and in accordance with applicable data-protection laws.
Beven Global Limited operates its retail and ecommerce business under the name Beven Stores.
This Privacy Policy explains how we collect, use, store, share and protect personal information when you:
For the purposes of applicable data-protection law, Beven Global Limited is the data controller responsible for the personal information described in this Policy.
This Policy should be read together with our Terms and Conditions, Delivery Policy, Returns and Refund Policy, Cookie Notice where applicable, and any additional privacy notice presented when personal information is collected.
The information we collect depends on how you interact with Beven Stores.
We may collect:
Please ensure that information you provide is accurate and that you have appropriate authority to provide personal information relating to another person.
Beven Stores offers Pay on Delivery for qualifying orders and locations. Payment may therefore be collected during fulfilment by us or an authorised delivery or logistics partner.
Where online or electronic payment methods are introduced, payments may also be processed by banks, payment gateways or other authorised payment-service providers.
We do not ordinarily receive or store complete debit-card or credit-card numbers. Where relevant, we may receive limited transaction information including:
When you visit our website, we and authorised technology providers may automatically collect:
We may receive information from:
Where another person places an order on your behalf, we may receive your name, telephone number, address and delivery instructions from that person.
Where permitted by law, we may use appropriate contact details, order information, website activity and marketing preferences to:
Where consent is legally required, we will seek appropriate consent before sending promotional communications.
Opting out of marketing will not prevent us from contacting you regarding an existing order, delivery, refund, payment or customer-service matter.
We may process information where necessary to receive and process an order, arrange delivery, manage payment, provide customer support or process a return or refund.
We may process information where necessary to comply with tax, accounting, consumer-protection, regulatory, court or other legal obligations.
We may process information where reasonably necessary for legitimate business interests including operating our website, preventing fraud, protecting our systems, improving customer service and understanding business performance.
We may rely on your consent for activities including certain promotional communications, non-essential cookies or other processing activities for which consent is required.
Where processing is based on consent, you may withdraw that consent at any time.
Cookies and similar technologies may be used to operate, understand and improve our website.
These technologies may help remember preferences, understand how visitors use our website, identify popular pages and products, and improve website performance.
Where enabled, we may use technologies such as Meta Pixel, TikTok Pixel and other advertising or analytics technologies.
These may help us:
Where required, appropriate consent will be requested before non-essential cookies or technologies are used.
We do not sell your personal information.
We may share your name, telephone number, delivery address, order information and delivery instructions with authorised couriers, dispatch providers, warehouses and third-party logistics providers.
Where applicable, transaction information may be shared with banks, payment processors, payment gateways or delivery partners collecting Pay on Delivery payments.
We may use authorised providers supporting:
We may disclose information where necessary to accountants, auditors, lawyers, insurers, tax advisers or other authorised professional advisers.
We may disclose information where required by applicable law, a valid court order, lawful regulatory request or where necessary to protect our legal rights.
If Beven Global Limited is involved in a merger, acquisition, restructuring, financing or sale of part or all of its business, relevant information may be transferred subject to appropriate protections.
Some technology, hosting, messaging, analytics, payment or advertising providers may store or process information outside Nigeria.
Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate lawful basis and safeguards apply.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or where required by law.
Retention periods may depend on:
Where information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
We use reasonable administrative, organisational and technical measures intended to protect personal information against:
Measures may include access controls, secure systems, staff confidentiality requirements, secure storage and appropriate incident-response procedures.
No website or electronic transmission method can be guaranteed to be completely secure.
Subject to applicable law and lawful limitations, you may have the right to:
To make a privacy-related request, contact Beven Stores using the information provided at the end of this Policy.
Your request should include:
We may request reasonable information to verify your identity before processing a request.
You may stop receiving promotional communications by:
You may continue to receive necessary communications relating to existing orders, deliveries, payments, refunds, customer support or security matters.
Our ecommerce services are not specifically directed at children who do not have legal capacity to enter into the relevant transaction or provide legally valid consent.
Where we become aware that personal information relating to a child has been collected improperly, we will take reasonable steps to review and appropriately manage or delete it.
Our website may contain links to payment providers, social-media platforms, messaging platforms or other independent third-party services.
We do not control the privacy practices of independent third parties. You should review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our business, technology, service providers, legal requirements or privacy practices.
Any updated version will be published on this website with a revised “Last Updated” date.
If you have a question or complaint concerning how Beven Global Limited handles your personal information, please contact us first so that we can review the matter.
You may also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).
For privacy questions, requests, complaints or concerns, contact:
Beven Global Limited
Operating as Beven Stores
Business Location: Abuja, Nigeria
Email: support@bevenstores.com
Telephone / WhatsApp: +234 704 468 7863
Website: bevenstores.com
Attention: Privacy Requests